Delivery and Return

Shipping Policy

All Credit Card orders placed on www.naturaloptionusa.com will be shipped within 48 business hours of authorization of payment

Orders made by check will be shipped 5 business days after original authorization. 

If you have any questions please contact us at 1-800-516-9796

30 Day Unconditional Return/Refund Policy

30 Day Unconditional Guarantee – Customer satisfaction is very important to us. The 30 day unconditional money back guarantee is Natural Option’s way of ensuring your complete satisfaction with our products. If for any reason (or no reason at all) you are not 100% satisfied with our products, return it to the address below and we will give back all money less shipping and handling. All returns must be received within 30 days of your initial purchase no exceptions.

Our OsteOrganiCAL product is guaranteed to increase bone density within 1 year or get your money back.

Do yourself the favor of getting a bone mineral density test (DEXA Scan) so you know what your baseline density is now. Then take our products as directed for the period noted above, and have another DEXA scan done to measure your success. If your DEXA scan results do not show an increase of bone density in either your hip and or spine, we will refund you up to one year of your cost of using our product. We want you to feel the confidence we have in our product.

 

Guarantee Exceptions:

Prescription Drugs – Almost every class of prescription drug has been shown to increase bone loss.

Bisphosphonate Drug use (such as Fosamax, Actonel, Boniva, etc…) results in poor quality bone which may affect your ability to build bone for at least 6 months after stopping. Therefore, if you are currently taking or have taken bisphosphonate drugs within the last six months, your result cannot be guaranteed.

Early Post-menopause. The first three years after the onset of menopause results in rapidly falling bone density due to hormone shifts which are sometimes more powerful than the positive bone building effects of our product.

 

DEXA Scan – The first DEXA scan (‘baseline’) must be done no more than 30 days prior to purchase of our products. The second, follow up DEXA scan must be done no later than 30 days after using our product. This guarantee is valid only by demonstrating our product was utilized during the whole period.

Even if you fall into one of the guarantee exceptions, our unique highly absorbable calcium is still highly recommended as it may reduce the losses, or increase bone density.

Your bones have supported you for most of your life. Now it is time to support them by purchasing our product today.

 

All Returns must be mailed to:

Natural Option USA
Returns Department
PO Box 55758
Miami, Fl 33255-7185